Effective Date: January 1, 2026
 
Thank you for shopping with Old School Cool USA. We take pride in delivering high-quality products with reliable shipping you can count on.
 
 
 
1. Order Processing
 

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after business hours will begin processing the next business day.

• You will receive a confirmation email once your order is placed and a second email with tracking information once your order has shipped.

 
 
2. FREE Shipping Rates & Delivery Times
 
Estimated Delivery Times:
 

• Standard Shipping (U.S.): 3–7 business days

 
 
3. Shipping Carrier

We ship using trusted carrier:
 

• USPS

4. Shipping Address
 

• Customers are responsible for providing accurate and complete shipping information.

• Old School Cool USA is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

• If you notice an error, contact us immediately at support@oldschoolcoolusa.com.

 

5. Lost, Stolen, or Damaged Packages
 

• Once an order is marked as delivered, we are not responsible for lost or stolen packages.

• If your package arrives damaged, please contact us within 5 days of delivery with photos of the damage and packaging.

• We will work with the carrier to resolve the issue and determine eligibility for a replacement.

 

6. International Shipping
 

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

• Shipping times may be delayed due to customs processing.

 
 
7. Shipping Delays
 
While we strive to meet all delivery estimates, delays may occur due to:
 

• Weather conditions

• Carrier issues

• High order volume

• Customs delays (international)

 
We appreciate your patience and understanding.
 
8. Contact Us
 
For any shipping-related questions, please contact:
 
Old School Cool USA
Email: support@oldschoolcoolusa.com
Website: www.oldschoolcoolusa.com
 
 
Old School Cool USA — Built to last. Delivered with care.